Lepide Help Center

Remote Agent installation is not working for GINA/CP module.

Lepide Support -

Causes

  1. The primary domain controller running the Active Directory is not reachable.
  2. The target system is not in the same domain as the policy that has been created.
  3. The selected user account does not have the required administrative privileges.

Solution 1

Please check the connectivity between the target system and the system where the solution is installed.

The primary domain controller should be up and running. The target system should be connected properly with the domain controller and the target computer.

You can try to ping both the domain controller and the target computer.

The target computer should be in the same domain as the policy created in the solution.

Solution 2

The selected user account should have the required administrative privileges both in the domain and on the local system.

Please try to open the following path of the target computer.

//<TARGET_COMPUTER_NAME>/admin$

If this folder is not accessible, it means that the currently logged on user does not have administrative rights on the target computer.

Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk