The solution shows either of the following errors :
- Documents Empty.
- Catastrophic failure.
Figure: Catastrophic failure error
Lepide Exchanger Recovery Manager is either not able to create the PST file in the Temporary Files folder or simply isn’t functioning properly.
Use Microsoft Outlook to create a new PST file named "LepidePST.PST" in %temp% - Temporary Files folder of the current user.
Perform the following steps.
- Uninstall the solution.
- Remove its installation folder - %ProgramFiles%\Lepide Exchange Recovery Manager.
- Reinstall the solution.